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How to Submit a Support Request (Step-by-Step with Screenshots)

Verified Guide • • 2 min read

Direct Line to Our Engineering Team

Need website updates, emergency bug fixes, or new features? The Support desk ensures your request is logged, prioritized, and assigned to the right developer.

Submit a Request My Tickets

3 Simple Steps to Submit a Request

1
Select Website & Category

Choose your website from the dropdown so our developers know exactly where to apply the changes.

2
Write Instructions in Rich Text

Use bullet points, bold text, or headers to describe your requested edit clearly.

3
Attach Screenshots & Send

Upload image mockups or documents and click Submit Request. You will receive an instant confirmation email!

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